When the reviewer’s brother attended Virginia Tech, there was a lot of talk about the magnificent Macado’s. The crew decided to throw down when moving next door to this chain…
Macado’s lighting may be dim, but the decor the eatery crams into every nook and cranny is something to behold. Vintage movie posters and giant gorillas hang about the place, and diners are encouraged to scribble on the tables and walls (careful if there are little ones, profanity abounds). It is a unique setting, surpassed in creative chain diners only by the almost extinct Rainforest Cafes.
Service was poor to average. Long service intervals were a standard problem at all of the locations, even on days where there weren’t many other customers. Limited knowledge of the menu and special orders (i.e., swapping one side item for another side choice) wasn’t any better. Out of three trips, only one foray met with average service expectations.
The biggest issue with all of the apps is average to below average quality for a steep price tag. Appetizers tasted included wings, cheese sticks and spinach dip. The creamy dip comes to the table in piping hot gooeyness, but the taste is average. If ordering wings try one of the more unique flavors. As the examiner has stated in previous reviews, breaded wings aren’t a favorite, but the interesting sauces make these palatable drinking grub. The cheese sticks are unmemorable, but were brought hot. French fries are crinkle cut and good with a little salt.
Macado’s makes decent sandwiches. There are numerous sandwiches and wraps (almost too many!) to choose from, including one blimp sized monster called the “Hindenburg.” That is one awesome sandwich, and there will be leftovers. A pickle and a bag of chips comes with every sandwich. The Reuben is also good, heaped with salty slices of beef, melted cheese, and dressing. Other dishes, such as the Chicken Parmesan, tasted foul and suffered from nasty freezer burn. That particular entree was brought to the table lukewarm on more than one occasion. The best advice is to avoid anything but the sandwiches when choosing an entree.
Drinks range fountain sodas to the usual beer, wine, and liquors. No mixed drinks were sampled, but the restaurant has all the usual bar stalwarts.
Macado’s needs to lock down service and up the ante on food. A good dusting won’t hurt, but poor waiters and subpar eats kills what the restaurant does get right. Hopefully the future holds better for this chain.
Blacksburg: 922 University City Blvd., 540-953-2700
Christiansburg: 19 W. Main St., 540-381-8872
Radford: 510 E. Main St., 540-731-4879